Survey reports
See what matters, what’s normal, and what to ask your surveyor.
HouseMate explains
“Damp in chimney breast — common in older homes. Ask whether it’s active and whether repairs are needed before exchange.”
🏡 Your AI companion for buying a home
Know what to do next when buying a home
Upload surveys, solicitor emails and mortgage documents. Get plain-English explanations, personalised next steps, and calm guidance through every stage of buying your home.
- Understand documents instantly
- Always know what to do next
- Reduce stress, delays and confusion
Cancel anytime. Built for UK buyers.
Good morning, Alex 👋
23 Oakfield Road
Stage 3 of 7: Conveyancing43%
Next up
- Local searches in progress
- Reply to solicitor enquiries
- Review survey findings
Ask anything about your purchase…
Document understanding
Understand every document. Instantly.
Upload home-buying documents and get plain-English explanations you can actually act on.
Solicitor emails
Understand what your solicitor is waiting for and whether you should chase.
HouseMate explains
“Replies to enquiries are still pending. This usually means your solicitor is waiting on the seller’s solicitor.”
Mortgage offers
Understand your offer, key conditions and what to avoid before completion.
HouseMate explains
“Your mortgage offer is in place. Check the expiry date and avoid new credit before completion.”
💬 Worried about something?
Worried about something?
Ask HouseMate the questions you’d normally Google, worry about, or chase your solicitor for.
My survey says damp. Is that serious?Searches have taken 4 weeks. Is that normal?The seller doesn’t have building regs. What now?When should I give notice on my rental?Can I exchange before my mortgage offer arrives?
Ask anythingPersonalised next steps
Personalised next steps, just for you.
HouseMate looks at your stage, property and documents to show exactly what to focus on now.
- Tailored to your purchase
- Clear next actions
- Stay on track
Your checklist
Updated today- Ask your solicitor what’s still outstandingRecommended
- Mortgage applicationIn progress
- Local searchesWaiting on others
- Replies to enquiriesWaiting on others
- Don’t give rental notice yetNot yet
Your timeline
Know what stage you’re at.
Most buyers don’t know what stage they’re in — or what should happen next. HouseMate makes the process visible.
Offer accepted
Mortgage application
Survey
SearchesYou’re here
EnquiriesYou’re here
- 6
Exchange
- 7
Completion
📍 You’re here
Searches and enquiries
Your solicitor is checking the property and raising questions with the seller’s solicitor. Delays here are common.
Why HouseMate
Built for real home-buying stress
HouseMate helps with the moments buyers usually panic, chase too early, or feel left in the dark.
Survey confusion
Understand what matters, what’s normal, and what needs follow-up.
Solicitor delays
Know when to wait, when to chase, and what to ask.
Mortgage timing
Keep track of applications, valuations, offers and expiry dates.
Exchange uncertainty
See what needs to be ready before you commit.
Moving decisions
Avoid giving notice or booking removals too early.
Renovation worries
Turn survey findings into practical next steps.
Pricing
Simple pricing. Less stress.
Choose the level of support you want while buying your home. Cancel anytime.
HouseMate Starter
Best for most buyers£9/ month
Clear next steps, personalised guidance and Ask HouseMate support throughout your purchase.
- Personalised buying dashboard
- Priority order and exact next steps
- Journey updates
- Ask HouseMate AI
- Should I chase? guidance
- 50 AI questions/month
- 3 document reviews/month
HouseMate Plus
More support£19/ month
More AI usage and document support for buyers who want deeper guidance.
- Everything in Starter
- 200 AI questions/month
- 15 document reviews/month
- More detailed document support
- Solicitor email/document help
- Post-completion guidance
- Priority access to new features
HouseMate is in early access. Your plan is live now, and we’re adding more guidance and features regularly. Cancel anytime.
HouseMate provides general guidance and plain-English explanations. It does not replace advice from a solicitor, surveyor, mortgage broker or financial adviser.
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Built for UK buyers
Guidance designed around how buying a home actually works in the UK.
Your documents stay private
Your uploads are yours. We keep your information secure and confidential.
Guidance, not legal or financial advice
Plain-English support to help you feel informed and confident.
FAQs
Questions, answered.
A few of the things buyers often ask before getting started.
Is this legal or financial advice?
No. HouseMate offers general guidance and plain-English explanations to help you understand your documents and next steps. It doesn’t replace advice from a solicitor, surveyor, mortgage broker or financial adviser.
What documents can I upload?
Common home-buying documents like survey reports, solicitor letters and emails, mortgage offers and search results. We explain what they mean in everyday language.
Is this only for first-time buyers?
It’s designed with first-time buyers in mind, but anyone buying a home in the UK who wants clearer explanations and calmer next steps may find it helpful.
Can I cancel anytime?
Yes. Plans start at £9 a month and you can cancel whenever you like — no long contracts and no cancellation fees.
When is the best time to start using HouseMate?
Any time — whether you’re saving, viewing, mid-purchase or have just had an offer accepted. The earlier you start, the more HouseMate can help you stay ahead of each stage.
Will this replace my solicitor or broker?
No. HouseMate helps you understand what’s happening and what to ask, so you get more from your solicitor, surveyor and broker — it doesn’t replace them.